Legal notice

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect customer information when you visit our website or place an order with us.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

  • Customer name
  • Contact number
  • Email address
  • Delivery address
  • Order and transaction details
  • Information provided when contacting customer support

We only collect information that is reasonably necessary to process orders, provide customer support, and improve our services.

2. How We Use Your Information

Customer information may be used to:

  • Process and deliver orders.
  • Confirm orders and communicate with customers.
  • Provide customer support.
  • Process returns, refunds, and complaints.
  • Send important updates regarding orders.
  • Improve our products, website, and services.
  • Prevent fraudulent or unauthorized activities.

3. Sharing of Information

We do not sell or rent customers' personal information.

Where necessary to fulfill an order, relevant information may be shared with trusted service providers, including our courier partner PostEx, for delivery and shipment-related purposes.

We may also disclose information where required by applicable law or legal authorities.

4. Payment Information

For prepaid or non-COD orders, payment information may be processed through the applicable payment service provider. We do not intentionally store sensitive payment information such as card PINs or passwords on our systems.

5. Cookies & Website Data

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and provide a better shopping experience.

Customers may manage or disable cookies through their browser settings; however, some website features may not function properly as a result.

6. Data Security

We take reasonable administrative and technical measures to protect customer information against unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Customer Rights

Customers may contact us to request information about the personal data we hold about them or to request correction of inaccurate information, subject to applicable laws and reasonable verification requirements.

8. Children's Privacy

Our website is not intended for individuals who are not legally permitted to make purchases. We do not knowingly collect personal information from children for the purpose of making independent purchases.

9. Legal Notice

All content available on this website, including product descriptions, images, logos, graphics, text, and other materials, is provided for the purpose of operating our online store and may not be copied, reproduced, distributed, or used commercially without our permission.

We reserve the right to update product information, pricing, availability, policies, and website content when necessary.

10. Changes to This Policy

We may update this Privacy Policy & Legal Notice from time to time. Any changes will become effective once the updated policy is published on our website.

11. Contact Us

If you have any questions regarding this Privacy Policy, Legal Notice, or the handling of your personal information, please contact us through the official contact details provided on our website.